General

Mithril Pack Purchases Temporarily Unavailable

Posted by John Thornhill | 2018 Jul 17 15:10 -0400 GMT

Update: Unfortunately this issue will not be resolved today, July 18th as hoped. We'll continue working with the EA Origin team to get this resolved as soon as possible. 

We're currently working with the EA Origin store to correct an issue preventing the purchase of the Dark Age of Camelot Mithril packs. A few other Origin packs are also affected, including Ultima Online's Sovereign packs, but game-time code purchases should function normally.

We hope to have this corrected no later than Monday, July 23rd and will update this post here if anything changes. We sincerely apologize for the inconvenience this causes and thank you for your patience and understanding as this matter is resolved.
 

Friday Grab Bag - 07/06/2018

Posted by Community | 2018 Jul 06 14:21 -0400 GMT
It's Grab Bag Friday!

Don't forget about our giveaway streams live on Twitch on Saturday nights at approximately 10:30PM GMT / 5:30PM EST! Join me as I stream the frontiers (lengthy delay, don't worry) for some chat, fun, and giveaways including a 1 month game time, 425 Mithril pack, and a chance to spin the Wheel of Loot where you could win game timecodes, Mithril, dragon-egg pet, or some of the new BP items added recently! 

As always, thanks everyone for your questions, keep 'em coming! You can send in any game related questions you have for our DAoC Devs through our Grab Bag submission form. Please note this is for game questions, feedback should be sent in through our feedback form.

On to the questions!


Friday Grab Bag - 06/22/2018

Posted by Community | 2018 Jun 22 15:39 -0400 GMT
Hot on the heels of our Producer's Letter yesterday comes the Grab Bag!

We've had a lot of feedback and questions on yesterday's Producer's Letter so you'll find answers and info to the most asked below :) There is still a lot in the works so make sure you send in your thoughts and feedback to our feedback form!

As always, thanks for all your questions, keep 'em coming! You can send in any game related questions you have for our DAoC Devs through our Grab Bag submission form

Read on for the questions!


Friday Grab Bag - 06/08/2018

Posted by Community | 2018 Jun 08 15:28 -0400 GMT
Time for another edition of our Grab Bag! :)

As always, thanks for all your questions, keep 'em coming! You can send in any game related questions you have for our DAoC Devs through our Grab Bag submission form. Please note this is for game questions, feedback should be sent in through our feedback form.

Read on for the questions!


Account Center Maintenance

Posted by John Thornhill | 2018 May 29 09:00 -0400 GMT
Update 10:30 AM EST / 3:30 PM GMT: The update is complete and the Account Center is now live!

The Dark Age of Camelot Account Center is down today, May 29th at 9 AM EST / 2 PM GMT for the planned update.

Friday Grab Bag - 05/25/2018

Posted by Community | 2018 May 25 07:56 -0400 GMT
Happy Friday! Hope everyone's enjoyiing the bonuses now live :)

Make sure to read and review the Account Center Updates published earllier today to familiarize yourself with the changes coming soon.

Also a note to not miss that this week's Saturday dev stream with yours truly! I'll have giveaways galore including Mithril and game timecodes. Stream will go live approx 10:15PM GMT/5:15PM EST, follow our official Twitch channel to get notified when live, and come join the chat :)

As always, thanks for all your questions, keep 'em coming! You can send in any game related questions you have for our DAoC Devs through our Grab Bag submission form. Please note this is for game questions, feedback should be sent in through our feedback form.

Onward to the questions!


Account Center Update

Posted by John Thornhill | 2018 May 25 07:00 -0400 GMT

The Account Center will be receiving an update next Tuesday, May 29th, 2018 that makes some changes to the center’s authentication flow.

These changes are being made to improve general account security and user privacy by more directly using EA’s robust account authentication system. In addition to improving the Account Center's security and users' privacy, this update also enables us to provide additional future updates and much-requested features to the Account Center such as game account un-linking, account-based character and server lists, and more!

Once the update is live, the following changes will take effect:

  • When logging into the Account Center, users will be redirected to EA's website briefly and asked to login there.
    • Once successful, users will automatically be redirected back to the Account Center.
  • All account creation or account-linking services will now occur after a user logs into an existing EA account or a new user creates an EA account.
    • This means users attempting to create a new game account must first sign into an existing EA account or create a new EA account and then follow the "Create a Trial" flow as normal.
    • This also means users who wish to link or recover an unlinked-to-EA game account must first login to an existing EA account or create a new EA account and then follow the "Link Accounts" flow as normal.
      • During the "Link Accounts" flow there is a new "forgot my password" link that will allow users to reset the legacy ‘Mythic Master Account’ password (note: this is different than the EA account and game passwords!) in the event it was forgotten.
  • Once signed into an EA account all services and systems included but not limited to managing subscriptions, viewing linked game accounts, and resetting game account passwords remain unchanged.
  • Account Center guides will be updated to reflect these changes as soon as possible!

 

Account Center Maintenance

Posted by Community | 2018 May 19 16:42 -0400 GMT
Update: The Account Center is once again online. 

The Account Center is currently undergoing maintenance. We will work to bring the Account Center back online as quickly as possible. 

We appreciate your patience while we resolve this issue, and please keep an eye on the Herald for updates!

Thank you!

Friday Grab Bag - 05/11/2018

Posted by Community | 2018 May 11 14:26 -0400 GMT
TGIF!

And TGITGB!

It might catch on,  you never know! This week's Grab Bag has a little bit of everything, so take 5 mins and enjoy :)


As always, thanks for all your questions, keep 'em coming! You can send in any game related questions you have for our DAoC Devs through our Grab Bag submission form. Please note this is for game questions, feedback should be sent in through our feedback form.

Read on for the questions!


Friday Grab Bag - 04/27/2018

Posted by Community | 2018 Apr 27 11:37 -0400 GMT
Welcome to this week's edition of our Grab Bag! 

Being the end of the month, our newsletter is also due soon.Make sure you're signed up, just enter your email address on this sign up form!

Don't forget our official forums opened recently so hop on over there and get involved :)

As always, thanks for all your questions, keep 'em coming! You can send in any game related questions you have for our DAoC Devs through our Grab Bag submission form. Please note this is for game questions, feedback should be sent in through our feedback form.

Read on for this week's questions!


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