Live Server Maintenance - Ywain

Posted by John Thornhill | 2018 Jan 09 11:36 -0500 GMT
Update 12:40 PM EST / 5:40 PM GMT: Ywain is once again open and available to all players!

The Ywain server will be coming down today (11:00 AM EST / 4:00 PM GMT) to perform some additional maintenance to address the in-game delays with gameplay and chat.

Servers are expected back up within 2 hours.

We also want to provide a bit more context for these in-game delays that many players are experiencing. All of our servers and services are hosted on the cloud and are affected by the recent software updates required to mitigate the Meltdown vulnerability. We heavily rely on these cloud services to run the game as smoothly as possible.

For more information on the recently discovered CPU vulnerability issues, please check out this article.

Unfortunately, the New Frontiers region on the Ywain server was only temporarily fixed by our configuration change last Friday. We started noticing more delays on Saturday afternoon and have been trying some behind-the-scenes fixes that don't involve downtime since then; none of which have fully resolved the issues. Fortunately, all other servers and services were fixed by that Friday downtime and are still looking good and performing better than ever.

With this downtime today, we will be trying a more robust configuration change to Ywain that we are hopeful will fix its remaining issues as well. Thank you all for your patience and understanding!